LINKLIVE

LINKLIVE

LINKLIVE

5 LinkLive benefits: 

  1. All-in-One CX + Voice Platform: LinkLive unifies contact center (voice, SMS, chat, video) and digital customer engagement into a single secure platform—purpose-built for regulated industries like banking and healthcare and beyond
  2. AI That Matters, Embedded in the Workflow: From Agent CoPilot to IVA and real-time translation, LinkLive delivers embedded AI that helps agents respond faster, simplifies customer navigation, and drives measurable improvements in call handling and self-service.
  3. Seamless Data & App Integration: Native integrations with core systems (CRM, banking cores, EHR, ERP) and workflow apps ensure agents have the right context at the right time—without swivel-chairing between systems.
  4. Proven in Highly Demanding Environments: Trusted by leading banks, health systems, and BPOs, LinkLive handles millions of secure conversations compliantly—scaling from SMB banks to Fortune 500 healthcare networks and beyond.
  5. Fast to Deploy, Easy to Scale: Whether augmenting a traditional contact center, enabling mobile/frontline workers, or powering a full enterprise CCaaS, LinkLive provides modular solutions that deliver quick wins while future-proofing customer experience strategies.

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