GCOM Worldwide is a trusted technology consultant based in Newton, New Jersey, specializing in contact center solutions. We help businesses navigate the complex world of customer engagement by connecting them with the best and latest technology providers.
Our expertise covers AI-powered automation, CCaaS & CPaaS ...
For over 28 years, GCOM Worldwide has been at the forefront of the contact center industry, helping businesses harness the power of cutting-edge technology. By partnering with a vast network of over 200 vetted vendors, we simplify the search for AI-powered automation, omnichannel communication, and workforce ...
For nearly three decades, our business has been built on the foundation of knowledge, trust, and results. What sets us apart is not just our expertise in technology but our ability to simplify complex decisions, making it easier for businesses to adopt innovative tools.
We have witnessed the evolution of the ...
John J. Ruby - CEO and Owner
John J. Ruby, the CEO and owner of GCOM Worldwide, brings over 28 years of experience in the contact center and technology consulting industry. He has guided GCOM to become a trusted partner for businesses seeking tailored technology solutions. John's leadership, strategic vision, and commitment to client success have fueled the company's growth. His deep understanding of customer engagement and technology trends allows GCOM to provide innovative solutions that address complex challenges. John's ability to foster strong relationships with clients and vendors has been essential to GCOM's continued success.
Unlock Business Potential
GCOM Worldwide simplifies decision-making with expert guidance and the best technology solutions. From multi-channel support to a vast supplier network, we ensure cost-effective, scalable operations. Our no upfront costs guarantee financial flexibility, empowering you to stay competitive and future-proof your customer engagement strategy.
CCaaS Supplier Network
Gain access to an extensive list of trusted CCaaS software providers for every business need, ensuring optimal performance and seamless scalability.
Multi-Channel Support
Enhance customer engagement with seamless integration across multiple communication platforms and tools for better connectivity, efficiency, and customer satisfaction.
Simplified Technology Choices
Eliminate guesswork with expert guidance to find the best-fit solutions quickly and easily, saving valuable time, reducing costs, and improving operations.
No Upfront Costs
Benefit from top-tier consulting services without any upfront expenses, risks, or hidden fees for complete peace of mind and better financial flexibility.