What makes Nextiva different?

Automation is native

The best customer experiences are dependent upon the level of

automation that can be brought to bear. Only Nextiva has built its

contact center solution the right way, starting with process

automation and the workflow engine. This provides a “native”

automation capability other providers can’t touch and expands the

customer and agent experiences that can be improved.

Scalable, reliable architecture

Today’s contact center tech stacks are a collection of aging,

disparate platforms cobbled together. Integration, upgrades, and

uptime all present challenges to the teams managing the

technology. Only Nextiva has a highly scalable cloud-based

architecture that consists of three geo-redundant clusters of

“microservices” that create a self-aware, self-healing network of

software that automatically backs itself up. Deploy as small or as

large as you need while enjoying industry-leading reliability.